Why am I getting a 103 error code when searching the library?

Answer

This does not happen very often and we apologies for the inconvencice, but when it does there are a few things we recommend you try:

This issue occurs when EBSCO cannot validate your login credentials. It returns an error screen instead of allowing direct access to a particular title from the library’s collection. Some virus protection software can block the EBSCO URLs and not allow access to the materials.

  • Last Updated Mar 22, 2022
  • Views 1666
  • Answered By Kathryn Briggs

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